Is Rakuten Group, Inc. down right now?
No one has reported a problem in the last hour.
About Rakuten Group, Inc.
rakuten.co.jp is the official website of Rakuten Group, Inc., Japanese e-commerce company. The company was founded in 1997 and based in Higashi-Shinagawa, Japan. The Internet Archive first captured it in 1997. It ranks #574 among the most visited sites in the world on the Tranco list. It is hosted in JP on the Rakuten Group, Inc. network.
The most recent problem was a slowdown on 28 October 2026 at 16:58 UTC, which lasted 12 h 30 min. There have been 2 incidents in the last 90 days, 14 h 9 min of downtime in total, and 97.6% of our checks succeeded.
Reports, last 24 hours
0 reports · normally about 3 per hour| Problem reported | No reports in the last 24 hours. |
Get notified
One email when rakuten.co.jp goes down and one when it recovers. No account needed; unsubscribe from any email.
What we checked
07:37:16 UTC| Layer | Result | Outcome |
|---|---|---|
| DNS name lookup | rakuten.co.jp resolves to 133.237.182.225 (AS23820 Rakuten Group, Inc.) | pass |
| TLS certificate | Certificate from DigiCert Inc, expires 2027-04-04 | pass |
| HTTP, Phoenix | HTTP 0 in 3.67 s · Reachable; the server accepted the TLS connection but sent no page within 5 s, which is how some sites treat automated visitors 3 h ago | pass |
| HTTP, Cape Town | HTTP 0 in 6.76 s · Reachable; the server accepted the connection but sent no page, which is how some sites treat automated visitors · via cpt1 5 h ago | pass |
| HTTP, Paris | HTTP 0 in 6.53 s · Reachable; the server accepted the connection but sent no page, which is how some sites treat automated visitors · via cdg1 5 h ago | pass |
| HTTP, Mumbai | HTTP 0 in 6.26 s · Reachable; the server accepted the connection but sent no page, which is how some sites treat automated visitors · via bom1 5 h ago | pass |
| HTTP, Singapore | HTTP 200 in 5.44 s · via sin1 5 h ago | pass |
| HTTP, San Francisco | HTTP 200 in 5.35 s · via sfo1 5 h ago | pass |
| HTTP, Phoenix | HTTP 301 in 0.67 s · via PHX 5 h ago | pass |
| Content | Page title: “【楽天市場】Shopping is Entertainment! ： インターネット最大級の通信販売、通販オンラインショッピングコミュニティ” | – |
| Reputation | Trust score 100/100 · trust check | Established |
Outage history, 90 days
| Started (UTC) | Incident | Duration |
|---|---|---|
| 2026-10-28 16:58 | Slow | 12 h 30 min |
| 2026-09-23 09:04 | Down · Phoenix: Timed out; London: Timed out | 1 h 39 min |
Common questions
Is Rakuten Group, Inc. down for everyone or just me?
Compare the test from your browser above with our server checks. If our servers reach rakuten.co.jp and your browser cannot, the problem is on your connection, DNS or network. If both fail, the site is down.
How do you know if Rakuten Group, Inc. is down?
We request the homepage from 7 locations, check DNS, the TLS certificate and the HTTP response, and compare the page content with what we saw before. We also read the service's official status feed where one exists and count visitor reports against the usual rate for the hour.
What can I do while it is down?
Subscribe to the alert on this page and we will email you when it recovers. Clearing your DNS cache or switching networks only helps when our servers can reach the site and your browser cannot.