Party Expert is a leading family-owned business in Canada specializing in party supplies, costumes, and accessories. Founded in 1999, the company has grown to become a major retailer of party goods, offering a wide range of products for various celebrations and events. This comprehensive guide covers all aspects of Party Expert, including its history, products, services, locations, and policies.
Company Overview
Party Expert, officially known as Groupe Party Expert Inc., is headquartered in Laval, Quebec. The company has established itself as an industry leader in creating memorable celebrations, with a focus on providing innovative and original products.
Key Facts
- Founded: 1999
- Headquarters: 2575 Le Corbusier, Laval, Quebec H7S 2E8, Canada
- Phone: (450) 687-7678
- Website: www.party-expert.com
- Annual Revenue: Approximately $14.3 million (as of 2024)
- Employees: 150 (permanent), expanding to 400 during Halloween season
- Stores: 10 permanent locations, 10 seasonal Halloween stores
Products and Services
Party Expert offers an extensive range of products for various celebrations and events:
Party Accessories
- Balloons
- Tableware (plates, cups, cutlery)
- Party favors
- Banners and signs
Costumes
- Halloween costumes for all ages
- Themed costumes for other occasions
- Costume accessories (wigs, makeup, props)
Decorations
- Themed party decorations
- Holiday-specific decor
- General party decorations (streamers, confetti, etc.)
Specialized Party Supplies
- Wedding supplies
- Baby shower items
- Birthday party themes
- Graduation celebration products
Seasonal Offerings
- Halloween Expert stores during the Halloween season
- Holiday-specific decorations and supplies
Expertise and Customer Service
Party Expert prides itself on its knowledgeable staff and personalized customer service. The company's expertise extends to various types of events, including:
- Weddings
- Birthdays
- Baby showers
- Themed parties
- Holiday celebrations
Staff members are trained to assist customers in planning and executing successful events, offering advice on themes, decorations, and party logistics.
Locations and Store Information
Party Expert operates 10 permanent stores in the Montreal and Quebec areas. During the Halloween season, they open an additional 10 temporary stores under the Halloween Expert banner.
Permanent Store Locations
It has 10 permanent store locations across canada.
Seasonal Halloween Expert Stores
During the Halloween season, Party Expert opens 10 additional temporary stores under the Halloween Expert banner. These locations may vary year to year, and customers should check the website or contact customer service for current seasonal store locations.
Online Presence and E-commerce
Party Expert maintains a robust online presence through its website, www.party-expert.com. The online store offers:
- A user-friendly interface for easy browsing and purchasing
- Detailed product descriptions and images
- Seasonal promotions and special offers
- Party planning tips and ideas
- Online ordering with delivery options
The website uses various technologies to enhance user experience, including:
- JavaScript
- HTML
- Twitter integration
- 25+ additional technologies
Shipping and Delivery
Party Expert offers various shipping and delivery options for online orders:
- Same-day pickup for in-stock items at local stores
- Home delivery (shipping times may vary depending on location)
- Special shipping arrangements for bulk orders or large items
Customers should note that potential Canada Post strikes may affect deliveries to P.O. boxes, fly-in communities, and remote areas. Party Expert advises customers to check their website for the most up-to-date shipping information.
Payment Options and Credit Offerings
Party Expert accepts various payment methods, including:
- Major credit cards
- Debit cards
- PayPal (for online purchases)
The company also offers credit options for eligible purchases, allowing customers to spread the cost of larger orders over time. Details about credit offerings can be found on their website or by contacting customer service.
Seasonal Focus: Halloween
Halloween is a significant season for Party Expert, during which they:
- Open 10 additional temporary stores under the Halloween Expert banner
- Expand their costume and decoration offerings
- Increase staffing from 150 to approximately 400 employees
This seasonal focus allows Party Expert to cater to the high demand for Halloween costumes, decorations, and accessories across their service areas.
Corporate Culture and Values
As a family-owned business, Party Expert emphasizes:
- Customer satisfaction
- Product innovation
- Employee knowledge and expertise
- Community involvement
The company's commitment to staying ahead of trends is evident in their executives' global sourcing efforts to find innovative and original products.
Industry Position and Competition
Party Expert has established itself as a leader in the Canadian party supply industry. The company faces competition from other retailers, including:
- Party On! Party Supply Store
- Party Stuff
- Party Things Canada
Party Expert distinguishes itself through its:
- Extensive product range
- Experienced and knowledgeable staff
- Focus on customer service
- Seasonal expansion during Halloween
Business Services
While Party Expert primarily caters to individual consumers, they may also offer services for businesses, such as:
- Bulk ordering for corporate events
- Customized party packages for company celebrations
- Consultation services for large-scale events
Business customers should contact Party Expert directly to discuss their specific needs and any available corporate services.
Conclusion
Party Expert has established itself as a go-to destination for Canadians looking to create memorable celebrations. With its wide product range, knowledgeable staff, and commitment to staying on top of party trends, Party Expert continues to be a leader in the Canadian party supply industry. Whether planning a small family gathering or a large-scale event, customers can rely on Party Expert to provide the supplies and expertise needed to make their celebrations truly special.
The company's growth from a single store in 1999 to a network of permanent and seasonal locations across Quebec demonstrates its success in meeting customer needs. By combining traditional retail experiences with modern e-commerce solutions, Party Expert is well-positioned to continue serving party planners and event organizers across Canada for years to come.
