Is Netease down right now?
No one has reported a problem in the last hour.
Reports, last 24 hours
0 reports · baseline about 3 per hour| Problem reported | No reports in the last 24 hours. |
What we checked 08:58:34 UTC
| Layer | Result | Outcome |
|---|---|---|
| DNS | netease.im resolves to 1.95.20.155 | pass |
| TLS | Certificate from DigiCert, Inc., expires 2027-03-11 | pass |
| HTTP, Phoenix | HTTP 200 in 2.06 s 1 s ago | pass |
| Content | Page title: “网易智企·云信 - IM即时通讯云 -音视频通话” | – |
| Reputation | Run the trust check | – |
Outage history, 90 days
No incidents recorded in the last 90 days.
Common questions
Is Netease down for everyone or just me?
Compare the test from your browser above with our server checks. If our servers reach netease.im and your browser cannot, the problem is on your connection, DNS or network. If both fail, the site is down.
How do you know if Netease is down?
We request the homepage from three locations, check DNS, the TLS certificate and the HTTP response, and compare the page content with what we saw before. We also read the service's official status feed where one exists and count visitor reports against the usual rate for the hour.
What can I do while it is down?
Subscribe to the alert on this page and we will email you when it recovers. Clearing your DNS cache or switching networks only helps when our servers can reach the site and your browser cannot.